What do you need?

Who to contact

How

• General information about your benefits and eligibility

Member Services

Call 1-212-388-3500 or
1-800-551-3225
8:30 am – 5:00 pm
Monday – Friday
or
Visit the walk-in center at
101 Avenue of the Americas
8:00 am – 5:30 pm
Monday – Friday

• Information on your hospital/medical benefits and claims
• To find a primary care physician
• To find participating providers
• To pre-certify a hospital or medical service

UnitedHealthCare

Call 1-800-245-6051
or
visit www.nyuhc.com

• Information about your
prescription drug benefits,
formulary listing,
participating pharmacy

Medco

Call 1-800-318-7451
or
Visit www.medco.com

• Immediate medical advice

Nurse’s Helpline

Call 1-800-318-7451.
To access health information
library or referrals to community resources follow the voice activated system then enter pin number #1032, 24 hours a day/7 days a week

• Information about your life insurance plan

MetLife

Call 1-866-492-6983

• To find a participating vision provider or a participating dental provider

Health Fund

Call 1-212-388-2174

• To make an appointment at
the 32BJ Dental Center

Dental Center

Call 1-212-388-2099